Telephone Help

Our telephones are manned during normal office and shop Opening Hours, Email Support is often available outside office hours.

We are based in 3 separate locations and are unable to transfer calls, so please be sure you dial the correct number:

Snow-Skate-BMX-Rock-Street Department:

0871 474 2263 * Technical advice on all Snow, Skate, BMX, Rock and Street products.
Website customer service, help and advice for Snow-Skate-BMX-Rock-Street departments and Cyber shop.

PLEASE NOTE: This department is currently experiencing a problem with the telephone line. For any help or order enquiries from the Snow, Skate, BMX, Rock or Street departments, please email us and we will respond as quickly as we can. You can email us here.

Watersports Department:

0871 288 2247 * Technical advice on all Watersports products.
Website customer service, help & advice exclusively for the Watersports department.

Our XC Skate-Rock-BMX Shops:

0871 789 0195 * Technical advice on Skate, BMX and Rock Climbing products.
Customer service, help and advice for items bought at the XC shop.

* Calls charged at 10p per minute from a BT landline. Calls from mobiles and other providers may differ and may be considerably higher.