Credit Notes

How To Use

If you have a credit note, please:

Shop online in the usual way.
Look for the "Add Promo Code" box and button at the bottom of your shopping basket.
Enter your code and hit the button.
The value of your voucher will be deducted from your basket.
Nice and easy!

Credit notes expire 6 months from the date of issue and cannot be extended.
No change given; unused value will be forfeited.
The credit note can only be used by the account holder it was issued to.
Lost credit notes cannot be replaced – look after them, they are like hard cash!
If you spend a credit note and return the goods, a new credit note will be issued. Cash refunds can not be given if you spend a credit note.
Additional terms and conditions may apply, as referred to in e-mail messages accompanying your credit note.