Head Office, Watford, WD24 4YW
Working alongside our team of passionate employees, the customer services assistant is responsible for delivering first class customer service via telephone, email and social media.
Key Responsibilities:
Dealing with customer inquiries
Liaising with couriers to ensure deliveries arrive on time
Processing multi channel inquiries via our internal messaging system
Replying to customer inquiries via social media
Processing customer returns
Helping to recommend product to our customer base
Key Skills:
Excellent written and communication skills
Excellent organisation skills
Good computer literacy
Working knowledge of Microsoft Office
Knowledge and passion for the sports we work in is preferred but not essential
A 'love what you do' attitude
Friendly, passionate and approachable demeanor
We have a team-based culture and everyone is expected to ‘muck in’ and help out on a very wide variety of tasks, as and when the need arises. For some positions, Saturday working will be required. For all positions overtime is likely to be required during busy periods. Even our Managing Director has been known to pack parcels at Christmas! Our team spirit and team based working practices make it a fulfilling and exciting place to work. All salaries will be based on experience and qualifications. Having identified preferred candidates, we intend on making job offers which will not be turned down!
To view our application procedure: Please Click Here
We can't wait to hear from you!
