Opening Hours

Our shop in Hemel Hempstead is currently closed whilst we move into our brand new, bigger and better facility just down the road in Watford. The Watford shop will open on 1st August 2018 and we'll announce the location of the new shop just before it is due to open - sign up to our newsletter to be kept informed.

Sorry, during the transition period we will not be able to accept visitors or customer returns in person. To return items to us please complete our returns form and await instructions on where to send you parcel. Thank you for your support.

 

Our opening hours for shop and telephone support vary depending on the season.

September

We are open:

* Monday to Saturday 9.00 - 17.00

We are closed:

* On all Sundays and Bank Holidays.
* For all products in our Watersports department, which is online only.

October

We are open:

* Monday to Saturday 9.00 - 17.00
* Thursday late night until 19.30

We are closed:

* On all Sundays and Bank Holidays.
* For all products in our Watersports department, which is online only.

November to February

We are open:

* Monday to Saturday 9.00 - 19.30
* Sundays 10.00 - 15.00

We are closed:

* On all Bank Holidays. 
* On key dates over Christmas and New Year - to be announced soon
* For all products in our Watersports department, which is online only.

March

We are open:

* Monday to Saturday 9.00 - 17.00
* Thursday late night until 19.30

We are closed:

* On all Sundays and Bank Holidays.
* On Saturday the 31st of March.
* For all products in our Watersports department, which is online only.

Summer Opening Hours (April to August)

We are open:

* Monday to Friday 9.00 - 17.00

We are closed:

* On all weekends and Bank Holidays.
* For all products in our Watersports department, which is online only.

Shop Appointments

On Saturdays during peak season our shop can become very busy. We recommend you:

* Visit mid week or on late night Thursdays (winter only)

* Book an appointment if you want to spend an hour or so with us on a Saturday. Check appointment availability then send us a message with your preferred time slot. If you make an appointment please let a member of staff know when you arrive. Appointments are recommended but not essential. You are welcome to 'rock-up' up on the day.

* Browse our website at home and create a wish list. When you visit, transfer your wish list to your shopping basket via the click of a button – saving loads of time.

* Order online at home and using 'click 'n' collect' in store.

Email - Out of Hours Service

Email is the best way to contact us.
We aim to reply within an hour but are usually much quicker - give us a try!
We regularly reply to emails late into the evening and on Sundays and Bank Holidays too.
Our telephone can become extremely busy during peak times so please email if you can