Promotional Code Exclusions

Why Isn't My Promo Code Working?

We often run promotional voucher codes to help our customers get the most for their money.

Whilst these codes will work on the vast majority of products on our website, we cannot offer these discounts on everything. Please take a look at the list below to make sure that the products you're after can definitely benefit from promotional codes!


Promotional Code Exclusions

Promotional codes are not eligible for use on the following brands, categories and products:

Backcountry Equipment, Berg, Big Agnes, Buffalo, Burton StepOn, Connelly, Elan, Garmin, Gentemstick, Gift Vouchers, Insoles & Services, Insta360, Jones, Kessler, Konvoi, Narbonne, NYA-EVO, Phantom, Radar, Slingfin, Sno-Go, Snowboard Addiction, Tentbox, Voltaway, YES, Zai, All Drones, Watersports Department, & items in our satellite warehouses

(These may differ depending on the promotion so please check the terms & conditions of the specific promotion)


Promotional Code Terms & Conditions

Codes must be entered in your basket prior to purchase to claim your discount

Codes cannot be used in conjunction with any other discounts or promotions

In the event that you do not use a code at time of purchase & make a retrospective 
request, a credit note may be issued at our discretion - no cash refunds will be available